Corporate Overview
Carfax prides itself on providing a challenging and creative work environment, where t-shirts and jeans are favored over suits and ties. Staff events have included go-carting, scavenger hunts, softball, trivia games and other activities. A large company cafe seats 300 employees at weekly catered lunches, a company tradition that encourages better communication. Walking through Carfax offices might reveal basketball hoops, putting greens and dartboards. Carfax has been featured in Washingtonian magazine's "Great Places to Work" series.
In 2007, the company launched a carbon-neutral campaign at its Carfax 250 NASCAR Busch Series race, billed as the first-ever carbon-neutral stock car race. Working with the Conservation Fund, Carfax has sought to offset carbon emissions generated from its day-to-day business operations, including company-supported events, corporate travel and its marketing and sales operations.
To keep the cost of its products affordable, Carfax has invested in a new generation of customer support software that provides responses to customer questions.
Carfax has a large partner network including relationships with companies such as Edmunds, Kelley Blue Book, American Automobile Association, Carchex, AutoTrader, Cars.com, and the U.S. National Highway Traffic Safety Administration.
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