Transit Connections
A large number of transit services connect with the Canada Line and form an important part of the service. With the opening of the line, most bus routes in Richmond, as well as connecting services from White Rock, Tsawwassen, and Ladner, are doubling their service frequency. Waterfront Station provides connections to the Expo and Millennium Lines, West Coast Express and SeaBus. Broadway – City Hall provides a connection to 99 B-Line service.
Except for night service, when trains are not running, there is no longer any TransLink bus service to the airport. The Airport Station bus loop was closed on September 7, 2009, a few weeks after the opening of the line. Bus routes that used this loop were discontinued (as in the case of the 424 and the 98 B-Line), short-turned (as in the case of the 100, renamed 100 Marpole Loop), or were being redirected to Bridgeport Station (as in the case of the 620, C90 and C92).
There are proposals to extend SkyTrain west along Broadway from VCC-Clark Station towards UBC, allowing for a transfer to the Canada Line at Broadway–City Hall Station. As indicated in material presented by the City of Vancouver at public meetings in early 2006, this station was designed with such a future extension in mind. A "knock-out" panel was installed in the concourse that would allow them to easily build a connection between the station and a Broadway-corridor SkyTrain extension towards UBC.
The Canada Line uses the same fare system as the rest of the transit system managed by TransLink, with two exceptions. The YVR AddFare, started in January 2010, is an additional surcharge that applies for some passengers leaving the airport and travelling beyond Bridgeport Station. Passengers headed away from the airport who are using non-prepaid fares must pay a $5 AddFare on top of the regular fare. Travel between the Sea Island stations is free to everyone. There is no additional fare for anyone travelling towards the airport. Passengers using prepaid fare media (FareCards, FareSavers, or DayPasses) will not be required to pay any additional fare when travelling either toward or away from the airport. Prepaid transit passes can be purchased at the 7-Eleven and Pharmasave on the bottom level of the domestic terminal.
Until faregate installation is complete in 2013, Canada Line operates on a "Fare Paid Zone" system. This means passengers are required by law to have a valid fare when they enter the Fare Paid Zone. Fare Paid Zones are clearly marked and fares can be bought from Ticket Vending Machines prior to entering the Fare Paid Zone. Fare Inspections are mostly conducted by the South Coast British Columbia Transportation Authority Police Service. Passengers who fail to pay the fare or do not have a valid fare could be fined $173 and/or removed from the station/train.
Transit Security Officers occasionally inspect fares at Canada Line Stations as part of TransLink's Fare Audit. Transit Security Officers mostly focus their efforts on the bus system, bus loops, and Seabus.
Canada Line Attendants are the customer service staff for the Canada Line. They are easily identifiable by their green livery. Canada Line Attendants provide customer service, troubleshoot certain problems with the trains, observe and report safety issues, and check fares.
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