Cable One - Cable Internet Service

Cable Internet Service

Beginning in 2007, Cable One introduced a new policy toward their internet service plans. Consumption caps or bandwidth caps were put in place to limit their customers' ability to transfer large amounts of internet data during "peak hours". This policy is enforced between the hours of 12:00 pm and midnight local time for Residential customers. Cable One Residential Standard customers (5Mbit/s down - 500kbit/s up) who transfer over 2,250 MB (2.2 GB) downstream (or transfer over 225 MB upstream) will have their service throttled back to 2.5 Mbit/s down – 250 kbit/s up (half-speed) from 4 p.m to midnight. Full speed will return at midnight. Residential Premium customers (10Mbit/s down - 1Mbit/s up) will also be throttled down to half speed if they exceed 4.5GB down or 450MB up during the noon to midnight time period. Residential Ultra customers (12Mbit/s down - 1.5Mbit/s up) will also be throttled down to half speed if they exceed 11GB down or 1,380MB up during the noon to midnight time period. This policy, called High Use is designed to limit unusually high bandwidth usage during "peak hours" and thus limit the possible negative impact to other customers. Excessive Use, defined as greater than 3GB (combined up and downloaded data) for the 5Mbit/s plan, per day, if done over half the days of the billing cycle (one month) can result in action taken to limit bandwidth use. For the 10Mbit/s plan, its 5GB a day combined up and downloaded data. The Excessive Use policy applies to a 24 hour time frame and is not affected by the "peak hours" of noon to midnight. See Cableone's Acceptable Use policy for more detail. Business plans are also offered with greater speed and higher data/bandwidth caps.
Cable One has recently introduced a 50Mbit/s down plan that requires a one year contract. This plan has a monthly data cap of 50GB. For each additional GB, they charge $0.50.

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