Government Agents
After the store was rebuilt by the CIA and NSA it is initially staffed by government operatives and analysts working under Brigadier General Beckman in her guise as the store's manager." Their excessive efficiency, pleasant demeanor and helpful service renders the store's cover virtually transparent, as noted by Morgan Grimes to Beckman; with the latter's approval, Grimes augments government personnel with the store's former lazy, creepy, and surly staff. A senior undercover employee is the rotating character codenamed "Greta."
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