Business Services and IT Services
Business Services are delivered to customers, supporting their needs, sometimes through the support for a business process or directly supporting a service or product delivered to end customers. A business service may be supported by one or more IT Service(s), and may consist almost entirely of IT Services especially where the IT Service is directly customer-facing. Examples include online banking and online shopping.
An IT Service may not be customer-facing, for example an IT Service which is seen as 'back office' as it supports the execution of an internal business process, such as the support for a billing process which the Finance department would own and manage.
Read more about this topic: Business Service Management
Famous quotes containing the words business and/or services:
“In business be as able as you can, but do not be cunning; cunning is the dark sanctuary of incapacity.”
—Philip Dormer Stanhope, 4th Earl Chesterfield (1694–1773)
“True love ennobles and dignifies the material labors of life; and homely services rendered for love’s sake have in them a poetry that is immortal.”
—Harriet Beecher Stowe (1811–1896)