Locations
BHS is split up into nine regions. Each region is headed by a regional manager, and the top 22 stores known as 'Flagships' have a general manager. All other stores have a store manager, commercial managers, sales floor managers, operational managers, lead associates (team leaders) and associates. Bigger stores also have a visual manager.
The company's head office is in Marylebone, London, and there are a number of administration offices across the UK. BHS' distribution centre is at Atherstone, Warwickshire and is managed by Spectrum for Arcadia Group. Web-based orders are also dispatched from there by Home Delivery Network.
In April 2006 BHS acquired another site next to the Marylebone office. North West House opened in May 2007 after an extensive refurbishment. The new building now houses Homewares & Christmas departments, Marketing, Visual Merchandising, Human Resources, International & Finance. Clothing divisions remained in Marylebone House.
In May 2009 the Arcadia merger saw changes at the Euston Road office with support functions including Pensions, Loss Prevention, Property, and Design & Construction moving to Arcadia's office Colegrave House, on Berners Street, London. By March 2011 the two remaining departments International and Food Service also moved and the Euston House offices were closed.
Read more about this topic: British Home Stores