Criticism
In 2003, Belkin released a home use wireless router which would occasionally replace users' HTTP requests with an advertisement for Belkin's filtering software. Belkin received some intense criticism for this from technically literate customers and others who described it as a man-in-the-middle attack or a form of session hijacking. Belkin initially treated this as a public relations problem rather than a highly inappropriate action on their part, but later relented and issued a firmware update deleting this functionality from the product.
In early 2009, a Belkin 'online sales representative' was discovered paying Amazon.com, Newegg and Buy.com users to manipulate reviews of a notoriously buggy Belkin router. Belkin's President, Mark Reynoso, responded to criticism, saying that the company does not engage in unethical practices, noting however that 'one of our employees' may have been responsible. On January 19, 2009, gizmodo.com published a letter from an anonymous Belkin worker, where the employee claims that for years all workers were pressed upon to "do whatever is needed to get good product reviews and good press", which included "sending blog writers a device with custom firmware that hides known bugs", "faking hardware logo certifications", as well as "writing poor reviews of competitors products".
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Famous quotes containing the word criticism:
“It is ... pathetic to observe the complete lack of imagination on the part of certain employers and men and women of the upper-income levels, equally devoid of experience, equally glib with their criticism ... directed against workers, labor leaders, and other villains and personal devils who are the objects of their dart-throwing. Who doesn’t know the wealthy woman who fulminates against the “idle” workers who just won’t get out and hunt jobs?”
—Mary Barnett Gilson (1877–?)
“As far as criticism is concerned, we don’t resent that unless it is absolutely biased, as it is in most cases.”
—John Vorster (1915–1983)
“Of all the cants which are canted in this canting world—though the cant of hypocrites may be the worst—the cant of criticism is the most tormenting!”
—Laurence Sterne (1713–1768)