Audience Measurement - New Media

New Media

Nielsen//NetRatings measures Internet and digital media audiences through a telephone and Internet survey. Nielsen BuzzMetrics measures consumer-generated media. Other companies collecting information on internet usage include comScore, Wakoopa, and Hitwise, who measure hits on internet pages. Companies like Visible Measures focus on measuring specific types of media; in the case of Visible Measures, they measure online video consumption and distribution across all video advertising and content.

TruMedia, Quividi, stickyPiXEL, and CognoVision provide real-time audience data including size, attention span and demographics by using video analytics technology to automatically detect, track and classify viewers watching digital displays. Networked Insights measures online audiences, and released a report ranking television shows, based on people's interactions within social media. The study showed that half of the shows on Networked Insights' top 10 list did not appear on the Nielsen Media Research (NMR) list.

According to "The Television Will Be Revolutionized" by Amanda D. Lotz, one of the most challenging aspects of audience measurement during the multi-channel transition resulted from the intermediary nature of new technologies and distribution systems. The sampling techniques that most audience research relied upon were based on a fairly uniform nationwide availability of technologies and programming, and thus reflected a network-era experience with television. The arrival of varied programming tiers of cable channels challenged the system as US television homes began having highly descriptive access to technology and programming and consequently began using television in significantly different ways. Although the A/P meter solved the problem of DVR use, programming on video on demand systems did not include the "audio watermark" used by the device. The nation's many cable providers also limited access to the proprietary data recorded by their set top boxes, which reduced the informational gain offered by this technology. Video on demand desperately needed to establish measurement matrices to prove its economic viability, but the lack of shared and consistent information further confounded knowledge about use. Likewise, the erosion of the thirty- second advertisement's dominance and the new advertising strategies that became increasingly common required the creation of new methods and matrices to determine value and pricing.

The goal of these leading providers in automated audience measurement solutions is to deliver results to inquiries such as: The nature of the audience, the number of viewers, the content viewed, the amount of time spent on viewing, the type of display utilized and the audience interest in those displays. In “The Television Will be Revolutionized”, Amanda Lotz clearly indicates how technological development in the audience measurement practice provides a multitude of technological advancements such as the DVR, Video-On-Demand portable devices such as the iPod and even a boost in mobile phone proficiencies. These improvements comply with television viewing not to be restrained to be “home-watched”. Internet measurement is taken to the next level through its sophistication and high tech distribution. This allows several audiences measurement companies to refer to the Internet as the most measurable media.

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