Acme Bread Company - Operations

Operations

Acme operates four bakeries. It opened a wholesale-only bakery in Berkeley in 1989, a bakery in Mountain View in 1996, and a bakery and retail outlet in San Francisco as part of the 2004 Ferry Building renovation. The main Berkeley bakery runs 24 hours per day in three shifts, seven days per week. The San Francisco location bakes only during daytime. The larger bakeries each produce 60,000 or more loaves of bread per week.

Acme's sourdough loaves take 35 hours of prep before baking. First, yeast from the mother starter is blended with additional flour and water to create a 60-pound "sponge", which is kept refrigerated for 12 hours. The sponge is then blended with 240 pounds of additional flour and water, and salt, then hand-formed into loaves. Bread is baked in a large brick oven with a rotating slab and steam humidifiers to keep optimal humidity and produce the crust.

Acme does almost no marketing. Their website is acmebread.com. It has no salespeople or marketing staff. Although it conducts a successful retail sales operation at its San Francisco and Berkeley bakeries, more than 80% of total sales are to the wholesale market, primarily local restaurants and markets. Boulevard and Farallon, two fine dining customers, each spend approximately $60,000 per year on Acme bread. The successful Ferry Building retail shop, though the most visible to tourists and residents alike, is a relatively small part of Acme's overall operations.

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