Design
While the potential exists in the code to turn Bugzilla into a technical support ticket system, task management tool, or project management tool, Bugzilla's developers have chosen to focus on the task of designing a system to track software defects. Mandated design requirements include:
- The ability to run on freely available, open source tools. While Bugzilla development includes work to support commercial databases, tools, and operating systems.
- The maintenance of speed and efficiency at all costs. One of Bugzilla's major attractions to developers is its lightweight implementation and speed, so calls into the database are minimized whenever possible, data fetching is kept as light as possible, and generation of heavy HTML is avoided.
- Tickets. For instance, Mozilla.org and the MediaWiki project use it to track feature requests as well. In this case items (called bugs) can be submitted by anybody, and will be assigned to a particular developer. Various status updates for each bug are allowed, together with user notes and bug examples.
In practice, most Bugzilla projects allowing the public to file bugs—such as the Bugzilla bug database for Bugzilla itself—assign all bugs to a gatekeeper, whose job it is to assign responsibility and priority level.
Read more about this topic: Zarro Boogs
Famous quotes containing the word design:
“Westerners inherit
A design for living
Deeper into matter—
Not without due patter
Of a great misgiving.”
—Robert Frost (1874–1963)
“To nourish children and raise them against odds is in any time, any place, more valuable than to fix bolts in cars or design nuclear weapons.”
—Marilyn French (20th century)
“We find that Good and Evil happen alike to all Men on this Side of the Grave; and as the principle Design of Tragedy is to raise Commiseration and Terror in the Minds of the Audience, we shall defeat this great End, if we always make Virtue and Innocence happy and successful.”
—Joseph Addison (1672–1719)