Workflow - Workflow Improvement Theories

Workflow Improvement Theories

The key driver to gain benefit from the understanding of the workflow process in a business context is that the throughput of the workstream path is modelled in such a way as to evaluate the efficiency of the flow route through internal silos with a view to increasing discrete control of uniquely identified business attributes and rules and reducing potential low efficiency drivers. Evaluation of resources, both physical and human is essential to evaluate hand-off points and potential to create smoother transitions between tasks. Several workflow improvement theories have been proposed and implemented in the modern workplace. These include:

  1. Six Sigma
  2. Total Quality Management
  3. Business Process Reengineering
  4. Lean systems
  5. Theory of Constraints

As a way of bridging the gap between the two, significant effort is being put into defining workflow patterns that can be used to compare different workflow engines across both of these domains.

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