Historical Development
See also: Organizational structureIn the 1980s, the term workflow was first used in its modern form in the software industry by FileNet founders Ted Smith and Ed Miller. The company called its business process automation software "WorkFlo".
In 1995, the publishing industry studied how traditional publishing processes could be re-engineered and streamlined into digital processes in order to reduce lagtime, as well as substantial printing and shipping costs for delivering print copies of books and journals to warehouses and subscribers. The term electronic workflow was used to describe the publishing process, from online delivery of digital manuscripts to the posting of content on the web for online access.
The development of the concept of workflow occurred over a series of loosely defined, overlapping, eras.
Read more about this topic: Workflow
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