Service
According to customer reviews, Wizz Air is a 2 star airline, making it comparable to airlines like Ryanair and bmibaby. Calls to the customer service department cost 0.75 GBP per minute, according to Wizz Air's homepage, and controversially Wizz Air also maintains that it takes up to 30 days to process customer complaint emails. In 2009, the company initiated an official complaint to the World Intellectual Property Organization against a registered domain name on the grounds, among others, that the addition of the suffix "sucks" to the respondent's domain name was a negative term used to indicate criticism. It was the opinion of the Panel that "...in respect of genuine and non-commercial criticism of the Complainant does not amount to bad faith registration and use.". The final judgement resulted in the complaint being denied and the Panel declined to order the transfer of the disputed domain name.
Read more about this topic: Wizz Air
Famous quotes containing the word service:
“In the service of Caesar, everything is legitimate.”
—Pierre Corneille (1606–1684)
“This was a great point gained; the archdeacon would certainly not come to morning service at Westminster Abbey, even though he were in London; and here the warden could rest quietly, and, when the time came, duly say his prayers.”
—Anthony Trollope (1815–1882)
“In public buildings set aside for the care and maintenance of the goods of the middle ages, a staff of civil service art attendants praise all the dead, irrelevant scribblings and scrawlings that, at best, have only historical interest for idiots and layabouts.”
—George Grosz (1893–1959)