Western Electric - Management Innovations

Management Innovations

• Western Electric were pioneers of the scientific management of Frederick Winslow Taylor.
• Walter A. Shewhart developed the control chart at the Hawthorne Works in 1924.
• The Hawthorne experiments in industrial productivity were conducted there from 1924 to 1936.
• Joseph M. Juran pioneered the use of statistical analysis for quality assurance at the Hawthorne Works.
• Western Electrics' reputation for sound management was such that in 1949 President Truman requested that Western Electric manage a major defense laboratory, Sandia National Labs.