W.B. Mason - Business Facts

Business Facts

W.B. Mason sells a full range merchandise used in businesses including office products, office machines, copy paper, printer ink and toner, janitorial and cleaning products, break room products, legal supplies, rubber stamps, printing and forms management services, ad specialty products and a full line of office furniture.

The company solicits customers throughout the U.S. northeast through a 900 person field sales force who make face to face calls directly on customers at their place of business. These sales people are based in the 42 distribution centers strategically located to allow fast local delivery to the entire the U.S. northeast. These distribution centers also employ a customer service department that can assist local customers over the phone with orders, information or anything that cannot be easily answered on the e-commerce site, www.wbmason.com.

The distribution center delivers its commercial customers on its own 450 fleet of trucks which are operated by company employed drivers. The company's full control over its delivery allows the customers to experience "an inside delivery service", where drivers place ordered merchandise wherever it is designated to be placed by the customer inside their office or building and not be dropped at the loading dock or reception area. This type of delivery allows customer to have multiple delivery locations in a building or office depending on the product ordered. W.B. Mason's goal is to deliver the merchandise to the place in the business where the product is going to be used and avoid moving it twice as much of the product is heavy and difficult to move. W.B. Mason varied product selection means the products even on one order can be used in different areas of the customer's building and the W.B. Mason inside delivery system allows for the splitting of these deliveries.

The company's delivery on its own trucks is done on a same-day or next-day basis to the states of Connecticut, Delaware, Maryland, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Pennsylvania, and Vermont.

Customers that have branch offices outside the Northeastern U.S. can still receive delivery on a W.B. Mason vehicle in the metropolitan areas of Atlanta, Chicago, Cleveland, Dallas/Fort Worth, Detroit, Houston, Los Angeles, Miami, San Francisco, San Diego, Tampa/Saint Petersburg through the W.B. Mason national delivery system. The rest of the U.S. is delivered on a next day basis by an outside carrier – usually UPS.

W.B. Mason is the "Official Office Products Supplier" to the Baltimore Orioles, the Washington Nationals, the Boston Red Sox, the Boston Bruins, the Philadelphia Phillies, New York Yankees and the New York Mets. They sponsor the post-game show after Red Sox games on NESN, the Mets post-game show on SNY, the Yankees post-game show on YES, and the two-hour condensed replay of Yankee games on the YES Network. W.B. Mason also has its corporate logo prominently displayed in all six team's home ballparks: Oriole Park at Camden Yards in Baltimore, Nationals Park in Washington D.C., Citizens Bank Park in Philadelphia, Yankee Stadium and Citi Field in New York, and on the Green Monster at Fenway Park in Boston. W.B. Mason also has sponsorships with MSG in New York City, The Barclays Center in Brooklyn, New York and MGM Grand Casino in Ledyard, Connecticut.

Along with these sponsorships, W.B. Mason assisted with funding a brand new sports complex at Stonehill College in Easton, Massachusetts, W.B. Mason Stadium. The special relationship on the collegiate level is due in large part to W.B. Mason's CEO, Leo Meehan, being an alumnus of the institution. A number of W.B. Mason television commercials have used the college as a filming location as well. The current owners live in the Boston area.

The company may be the model for the fictional Dunder Mifflin paper company in the NBC sitcom The Office. Both companies have a similar market, product, and history.