Water Supply and Sanitation in Indonesia - Service Quality

Service Quality

No data is available on the average continuity of water supply in Indonesian cities. However, in Jakarta 92% of users received continuous water supply in 2001. Concerning drinking water quality, about 30% of the water distributed by water companies in the country is contaminated with E. coli or fecal coliforms and other pathogens. The results of drinking water quality tests are not made public. Most Indonesians do not dare drink water directly from the tap and boil water of buy bottled water, if they can afford it.

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