User (computing) - Criticism

Criticism

Some usability professionals have expressed their dislike of the term "user", proposing it to be changed.

Don Norman stated:

One of the horrible words we use is "users". I am on a crusade to get rid of the word "users". I would prefer to call them "people".

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    I hold with the old-fashioned criticism that Browning is not really a poet, that he has all the gifts but the one needful and the pearls without the string; rather one should say raw nuggets and rough diamonds.
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