Criteria For Urgent Care Centers
The Urgent Care Association of America established criteria for urgent care centers in April 2009 - The Certified Urgent Care Center designation. These criteria define scope of service, hours of operation, and staffing requirements. A qualifying facility must accept walk-in patients of all ages during all hours of operation. It should treat a "broad-spectrum" of illnesses and injuries, and have the ability to perform minor procedures. An urgent care center must also have on-site diagnostic services, including Phlebotomy and x-ray.
Urgent care centers are distinguished from other similar types of ambulatory healthcare centers, such as emergency departments, and walk-in primary care centers by the scope of illness treated and facilities available on-site. In 2000, medical treatment centers opened in retail stores with an on-site pharmacy. These centers are generally staffed with nurse practitioners or physician assistants. These retail clinics are not true urgent care centers because of the limited level of care that can be provided without a physician or proper equipment on site.
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