Unisys - Products, Services, and Customers

Products, Services, and Customers

Paralleling larger trends in the U.S. information technology industry, an increasing amount of Unisys revenue comes from services rather than equipment sales. In 2008, the ratio was 88% for services, up from 65% in 1997. Unisys clients are typically large corporations or government agencies, and have included Washington Mutual, the New York Clearinghouse, Dell, Lufthansa Systems, Lloyds TSB, EMC, SWIFT, various state governments (for services such as unemployment insurance, licensing, etc.), various branches of the U.S. military, the Federal Aviation Administration (FAA), numerous airports, the General Services Administration, U.S. Transportation Security Administration, Internal Revenue Service, Nextel, and Telefonica of Spain.

The company maintains a portfolio of over 1500 U.S. and non-U.S. patents.

Unisys systems are used for many industrial and government purposes, including banking, check processing, income tax processing, airline passenger reservations, biometric identification, newspaper content management and shipping port management, as well as providing weather data services. Unisys developed the software for NEXRAD, the original doppler weather radar, and has since provided weather data consisting of radar, satellite, lightning, etc. Unisys operates the world's largest RFID network for the U.S. military, tracking 9 million containers yearly to 1,500 nodes in 25 countries. It also created the universal identification card for citizens of South Africa.

The company engages in consulting, one-time contract jobs, and contracts for ongoing outsourced IT services. Services include building and integrating hardware and software systems, providing ongoing hosting and management of data, Business Processing Outsourcing, outsourced help desks and End User Services, Secure Cloud, planning operational processes and changes, and providing security services.

The company's mainframe line, Clearpath, is capable of running not only mainframe software, but both the Java platform and the JBoss Java EE Application Server concurrently. The Clearpath system is available in either a UNISYS 2200-based system (Sperry) or an MCP-based system (Burroughs).

Secure Partitioning (s-Par), a Unisys solution is a virtualization technology for Intel processor-based ClearPath servers. The s-Par technology divides a high-performance system into 4 secure partitions, accommodating the central processing complex and three specialty engines, which perform specific application functions, such as web services and Java application deployment. This allows ClearPath users to make use of special-purpose processors called specialty engines to streamline resource management.

Unisys launched the Hosted Secure Private Cloud in December 2010. It provides all the benefits of a private cloud, which is fast access to IT resources without the need for purchasing additional infrastructure as well as control over shared business assets with better capabilities for complying with regulations. The solution dedicates a specific set of IT resources – computing, storage, network and middleware – to each customer and allows for adding IT resources to the private cloud within a matter of minutes, through automation.

In March 2011, the company launched Unisys Hybrid Enterprise Framework, a methodology and set of services which manage multiple IT delivery models – both traditional and cloud-based – within a consistent computing environment managed as a single entity. A key part of the framework includes a portfolio of cloud building services, which focus on the planning, designing and implementation of mission-critical cloud solutions within an integrated enterprise environment.

In June 2012, Unisys announced the availability of its Mobility Solutions Suite of services. These services are designed to help organizations manage, secure and support mobile devices such as smartphones and tablets as well as their applications. The solution addresses a range of requirements including, assessment services, user authentication, and application development and managed services for both service desk and for device management. The company is partnering with Intel to support laptops and Ultrabook devices that include Intel Anti-Theft (AT) to automatically or remotely disable the device if it is lost or stolen. The device then can be restored to its original state if the authorized user finds it again.

The company also launched a new suite of cloud-based IT Service Management (ITSM) solutions, in June 2012. The solutions focus on helping organizations implement an ITIL-based system that improves delivery of IT support services to end users, simplifies service operations.

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