Guide To Modern Union Busting
Nathan Shefferman published The Man in the Middle, a 292-page account of his union busting activities, in 1961. Shefferman described a long list of practices which he viewed as tangential to union avoidance activities but which his detractors have labeled as support operations for these activities. Among these were the administration of opinion surveys, supervisor training, employee roundtables, incentive pay procedures, wage surveys, employee complaint procedures, personnel records, application procedures, job evaluations, and legal services. As part of his union busting strategies, all of these activities were performed with the goal of maintaining complete control of the work force by top management. Shefferman's book not only provided the concepts that animated all future union busting techniques, he also provided language that pro-labor supporters believe mask the intent of the policies.
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