Users
Within the consumer sector of the truck scale industry are several subcategories of end user. The consumers range from the single-scale "mom and pop shop" to multi-national corporations with hundreds or even thousands of scale sites some of them totally unmanned running on smart cards. Each customer is unique to the point where a "canned package" is almost out of the question. The market is highly service oriented with any final solution being somewhat custom tailored to the end user's needs. It is not uncommon for a software package to have an obscure feature only because one particular customer "had to have it and was willing to pay for it".
Read more about this topic: Truck Scale Software