EN 15038
The European EN 15038 translation-services standard went into effect on August 1, 2006, replacing the previous standards of the 30 individual CEN member countries. It aims to unify the terminology used in the translation field, define basic requirements for language-service providers (human and technical resources, quality control, and project management) and create a framework for the interaction of customers and service providers in terms of their rights and obligations. It also defines certain services, in addition to translation, that may be offered by language-service providers.
A strong focus is on administrative, documentation, review and revision processes, as well as on the functions of different specialists who guide the translation project over its duration. Appendices to the standard provide information and suggestions on how best to comply with the standard.
Read more about this topic: Translation-quality Standards