Toronto EMS - Operations

Operations

Service is provided to a residential population of approximately 3.2 million people, which rises to approximately 5 million on most business days.

Toronto EMS operates a total of 41 dedicated EMS stations, geographically distributed across the 246 square miles (640 km2) of the City of Toronto. Emergency service headquarters (which is shared with Toronto Fire Services, but both services operate independently) is located at 4330 Dufferin Street in Toronto. This facility includes administrative offices, some education facilities, the EMS Communications Centre, Fleet Maintenance, Planning and Operational Support, and Materials Management/Logistics. The service is supplemented by well-developed EMS systems in neighbouring communities on three sides, with Lake Ontario providing the southern boundary of the service area. Air ambulance operations are provided within the City of Toronto by Ornge, a privately owned air ambulance contractor, under contract to the Government of Ontario.

Based upon information provided by Toronto EMS, the service processed in excess of 535,000 calls through its Control Centre in 2007 (the most recent year for which complete data is available), resulting in 223,769 emergency calls being dispatched. Using the AMPDS system, which triages calls by severity for dispatch purposes, the actual dispatch volume by category for that same year was:

Echo: 4,311
Delta: 76,595
Charlie: 31,126
Bravo: 64,572
Alpha: 36,674
Non-Emerg: 25,775

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Famous quotes containing the word operations:

    Plot, rules, nor even poetry, are not half so great beauties in tragedy or comedy as a just imitation of nature, of character, of the passions and their operations in diversified situations.
    Horace Walpole (1717–1797)

    A sociosphere of contact, control, persuasion and dissuasion, of exhibitions of inhibitions in massive or homeopathic doses...: this is obscenity. All structures turned inside out and exhibited, all operations rendered visible. In America this goes all the way from the bewildering network of aerial telephone and electric wires ... to the concrete multiplication of all the bodily functions in the home, the litany of ingredients on the tiniest can of food, the exhibition of income or IQ.
    Jean Baudrillard (b. 1929)

    You can’t have operations without screams. Pain and the knife—they’re inseparable.
    —Jean Scott Rogers. Robert Day. Mr. Blount (Frank Pettingell)