The Managed Heart: The Commercialization of Human Feeling


The Managed heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1979 and a new preface was added in 1983. A 20th Anniversary addition with a new afterword added by the author was published in 2003. It was reissued in 2012 with a new preface. It has been translated into German (Campus Press), Chinese (Laureate Books, Taipei, Taiwan), Japanese (Sekai Shisosha, Kyoto, Japan), and Polish (Polish Scientific Publishers PWN). Hochschild's text is seminal and scholars like Sarah J. Tracy and Stephen Fineman have expanded on her concept of emotional labor.

Gender and racial differences of feeling and expressing emotion

Famous quotes containing the words managed, human and/or feeling:

    I don’t know whether I could have managed marriage and a career. Personally, I preferred a career. There are no distractions.
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    Barbara Ward (1914–1981)

    I remember my youth and the feeling that will never come back any more—the feeling that I could last for ever, outlast the sea, the earth, and all men; the deceitful feeling that lures us on to joys, to perils, to love, to vain effort—to death; the triumphant conviction of strength, the heat of life in the handful of dust, the glow in the heart that with every year grows dim, grows cold, grows small, and expires—and expires, too soon, too soon—before life itself.
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