The Managed heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1979 and a new preface was added in 1983. A 20th Anniversary addition with a new afterword added by the author was published in 2003. It was reissued in 2012 with a new preface. It has been translated into German (Campus Press), Chinese (Laureate Books, Taipei, Taiwan), Japanese (Sekai Shisosha, Kyoto, Japan), and Polish (Polish Scientific Publishers PWN). Hochschild's text is seminal and scholars like Sarah J. Tracy and Stephen Fineman have expanded on her concept of emotional labor.
Gender and racial differences of feeling and expressing emotion
Famous quotes containing the words managed, human and/or feeling:
“Every woman who visited the Fair made it the center of her orbit. Here was a structure designed by a woman, decorated by women, managed by women, filled with the work of women. Thousands discovered women were not only doing something, but had been working seriously for many generations ... [ellipsis in source] Many of the exhibits were admirable, but if others failed to satisfy experts, what of it?”
—Kate Field (1838–1908)
“I learned early to understand that there is no such condition in human affairs as absolute truth. There is only truth as people see it, and truth, even in fact, may be kaleidoscopic in its variety. The damage such perception did to me I have felt ever since ... I could never belong entirely to one side of any question.”
—Pearl S. Buck (1892–1973)
“All is changed. All looks strange to me and gives me a feeling which I would rather get away from, although I know it to be the carrying out of natural laws. And I am not complaining. I am doing the same as many old people have done, I suppose, who have led an active life and suddenly find themselves living without a purpose. Oh, my heart is so full. I could write a big book on the subject of going out of this world gracefully.”
—Maria D. Brown (1827–1927)