The Managed heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1979 and a new preface was added in 1983. A 20th Anniversary addition with a new afterword added by the author was published in 2003. It was reissued in 2012 with a new preface. It has been translated into German (Campus Press), Chinese (Laureate Books, Taipei, Taiwan), Japanese (Sekai Shisosha, Kyoto, Japan), and Polish (Polish Scientific Publishers PWN). Hochschild's text is seminal and scholars like Sarah J. Tracy and Stephen Fineman have expanded on her concept of emotional labor.
Gender and racial differences of feeling and expressing emotion
Famous quotes containing the words managed, human and/or feeling:
“The corporate grip on opinion in the United States is one of the wonders of the Western World. No First World country has ever managed to eliminate so entirely from its media all objectivity—much less dissent.”
—Gore Vidal (b. 1925)
“When superstition is allowed to perform the task of old age in dulling the human temperament, we can say goodbye to all excellence in poetry, in painting, and in music.”
—Denis Diderot (1713–1784)
“A toddling little girl is a centre of common feeling which makes the most dissimilar people understand each other.”
—George Eliot [Mary Ann (or Marian)