Tesla Roadster - Service

Service

Electric vehicles require much less service and maintenance than internal combustion engine vehicles. They do not require routine oil changes. They do not have any tailpipe emissions and therefore do not require any muffler or exhaust system work. They do not require replacement spark plugs, pistons, hoses or belts. Work on the conventional parts of the car—including the brakes, tires, and body work—can be performed by any qualified automotive technician.

Tesla's website recommends the owner bring the vehicle in for service "once a year or every 12,000 miles". For other concerns with Tesla's all-electric powertrain, Tesla has created a "mobile service unit" that dispatches company-trained technicians to customers' homes or offices in case the owner is experiencing problems. Tesla charges the customer according to the distance the service unit needs to travel: one US dollar per mile roundtrip with a 100 dollar minimum. Technicians drive company vans equipped with numerous tools and testing equipment to do "in the field" repairs, enhancements and software upgrades. Tesla debuted its "house call" approach in the spring of 2009, when the company announced a recall due to a manufacturing problem in the Lotus assembly plant, which also affected the Lotus Elise and other models from the British sports car maker.

The first Tesla Motors service center, in Los Angeles, California, was opened on Santa Monica Boulevard on May 1, 2008. Tesla Motors publicly opened their second showroom and service area in Menlo Park, California on July 22, 2008. The Menlo Park location is also the final assembly area for Tesla Roadsters. Tesla also operates service centers in New York City, Miami, Chicago, and Seattle.

Tesla plans to build additional service centers over the next few years to support sales of its next vehicle, the Model S sports sedan. Planning is underway for an additional 15 service centers in United States major metropolitan locations. Possible locations for sales and service locations in Europe were announced in a letter to customers in May 2008.

Read more about this topic:  Tesla Roadster

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Famous quotes containing the word service:

    O good old man, how well in thee appears
    The constant service of the antique world,
    When service sweat for duty, not for meed!
    William Shakespeare (1564–1616)

    The ability to think straight, some knowledge of the past, some vision of the future, some skill to do useful service, some urge to fit that service into the well-being of the community,—these are the most vital things education must try to produce.
    Virginia Crocheron Gildersleeve (1877–1965)

    In the early forties and fifties almost everybody “had about enough to live on,” and young ladies dressed well on a hundred dollars a year. The daughters of the richest man in Boston were dressed with scrupulous plainness, and the wife and mother owned one brocade, which did service for several years. Display was considered vulgar. Now, alas! only Queen Victoria dares to go shabby.
    M. E. W. Sherwood (1826–1903)