Teleperformance - Awards and Recognition

Awards and Recognition

• 2013 Teleperformance is a recipient of the 2013 CRM Magazine Service Leader Winner in the Outsourcing category.
• 2013 Frost & Sullivan Recognizes Teleperformance Colombia for Leveraging Human Resources to Stand Out in the Colombian Contact Center Outsourcing Market.
• Gartner 2012 Magic Quadrant.
• 2012 Teleperformance Portugal Wins Third Consecutive Great Place to Work Award
• 2012 Frost Sullivan Recognizes Teleperformance Colombia for Green Excellence in the Latin American Contact Center Outsourcing Market
• 2012 Frost & Sullivan Best Practices Award
• 2012 EMEA Customer Value Enhancement Award
• 2012 Teleperformance Portugal Named Best Large Contact Center in the World
• Teleperformance's placement on the IDC MarketScape chart as Leader was determined by its high relative scores for company leadership, financial strength, and sales and distribution strategy especially; Teleperformance also scored high on aspects of its growth strategy, the diversification and strength of its delivery model, and its employee strategy.
• Analyzing quality and timeliness of service, impact of service on customer value, and cost of service to customers for dozens of outsourcing providers, Frost & Sullivan conferred the 2010 North American Customer Service Leadership of the Year Award for Contact Center Outsourcing on Teleperformance.
• 2011 – Frost & Sullivan Award – "Customer Value Enhancement”, Argentina
• 2011 – Teleperformance is positioned as a Leader in the 2011 Gartner Magic Quadrant: Customer Management Contact Center BPO, Worldwide
• 2011 – CRM Magazine Award 2011 – "Service Leader Award for outsourcing"
• 2011 – ICT Prize Award 2011 – Best Employer of outsourcing contact center in the Philippines
• 2011 – Finalist Award 2011 – "Best Security Team" SC Magazine
• 2011 – Frost & Sullivan Award 2011 – "Contact Center Outsourcer of the Year", EMEA
• 2011 – Frost & Sullivan Award 2011 – "Global Security Practices", North America
• Teleperformance garnered the 2010 Latin American Competitive Strategy Innovation Award for Contact Center Outsourcing for the company's academic program for employees and clients.
• Great Place to Work Institute recognized companies that are successful within the level of satisfaction of specific groups of employees. Teleperformance Portugal and Brazil are in the list.