Telekom Malaysia - History - 2000-Present

2000-Present

In 2001, Telekom Malaysia introduced broadband services, establishing TM Net as the largest Internet Service provider in the South-East Asia region and launching BlueHyppo.com, a lifestyle Internet portal. It was also in 2001 that TM became a major partner in the launch of the submarine cable Asia Pacific Cable Network 2 (APCN2) and launched CDMA service fixed wireless telephony.

In 2003, TM's TMTouch was merged with Celcom, forming Malaysia's largest cellular operator.

The following year saw the restructuring of TM into two Strategic Business Units: TM Wholesale and TM Retail.

In 2005, Telekom Malaysia underwent a major re-branding exercise, adopting TM as the new brand, and was the first to launch 3G services in Malaysia. 2005 also saw the company acquire 27.3% interest in Indonesia's PT Excelcomindo Pratama.

In 2006, TM forged a strategic partnership with Vodafone, becoming a Vodafone Partner Network with a global reach of an estimated 179 million customers worldwide. The company also implemented the second phase of the restructuring exercise that it had begun in 2003. The company's business was organised into four groups: Malaysia Business, Celcom, TM International and TM Ventures. Meanwhile, XL, TM's Indonesian subsidiary, secured a 3G licence. Dialog, TM's subsidiary in Sri Lanka, launched South Asia's first 3G service. Other international milestones for TM in 2006 were the acquisition of the remaining 49% of Telekom Malaysia International (Cambodia) Company Limited (formerly known as Cambodia Samart Communications Ltd) and 49% interest in India's Spice Communications Private Limited. TM also initiated a consortium to develop an undersea cable system, Asia-America Gateway, linking South-East Asia and the United States.

In 2007 TM undertook a demerger exercise that resulted in the creation of two distinct entities: TM and TMI. TM's payphone business was divested to Pernec Corporation Berhad. Meanwhile, TM's affiliate in India, Spice Communications, began trading on the Bombay Stock Exchange and received national and international long-distance licences.

In April 2008, TM Group was officially demerged; TMI was listed as a separate entity on Bursa Securities. Celcom remained under TMI, which later changed its name to AXIATA. Also in 2008, TM privatised its subsidiary VADS as part of its strategic growth plan, and collaborated with Verizon to develop and improve local IP capabilities.

TM's High-Speed Broadband (HSBB) project was initiated in 2008 with the signing of a Public-Private Partnership Agreement with the Malaysian government. Indicative Terms & Conditions for HSBB (wholesale) service were disclosed in 2009, with Wi-Net signing on as the first HSBB (wholesale) customer.

In 2009, TM joined a new submarine cable consortium to develop the Asia-Pacific Gateway. The Asia-America Gateway (AAG) started commercial traffic. TM also upgraded its own core network infrastructure to Next-Generation Network (NGN) technology and commenced physical work on its HSBB access infrastructure.

TM's HSBB service, UniFi, was launched in 2010., and has recorded over 100,000 subscribers to date.

In March 2011, Telekom Malaysia announced its intention to start providing mobile voice services by the end of 2011. Bloomberg reported that Telekom was exploring collaboration with Celcom Axiata Sdn Bhd, including possible mobile virtual network operations.

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