Telecom Egypt - Products and Services

Products and Services

Telecom Egypt is Egypt's only fixed-line operator, and one of the largest in the MENA region with over 9 million subscribers as of 2009. The company offers services in two categories, retail and wholesale. On the retail side, Telecom Egypt offers access and voice services for home and enterprises and data services through TE Data. TE Data had a 61% market share in Egypt in 2009 and also operates in Jordan. TE Data offers additional services through a collaboration with the Microsoft Live platform. Telecom Egypt is Egypt's only supplier of wholesale services. The company leases broadband capacity as well as national and international interconnection services in both data and voice. Telecom Egypt also provides infrastructure and transport services, voice and data services, and hosting. Whole services accounted for 42% of revenues in 2009. Telecom Egypt also offers mobile services through its stake in Vodafone Egypt. Overall, Telecom Egypt has a public monopoly over fixed landlines, provides 70% of internet service in Egypt, is the only provider of international phone service, and provides connectivity to all mobile operators. Though Telecom Egypt has recently applied to be a virtual network operator of mobile services in Egypt, perceived market domination might prevent a direct entry into the mobile phone market.

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