Warranties and Support
A user who breaks equipment by modifying it in a way not intended by the manufacturer might deny they did it, in order to claim the warranty or (mainly in the case of PCs) call the helpdesk for help in fixing it. Tamper-evident seals may be enough to deal with this. However, they cannot easily be checked remotely, and many countries have statutory warranty terms that mean manufacturers may still have to service the equipment. Tamper proof screws will stop most casual users from tampering in the first place. In the US, the Magnuson-Moss Warranty Act prevents manufacturers from voiding warranties solely due to tampering. A warranty may be dishonored only if the tampering actually affected the part that has failed, and could have caused the failure.
Read more about this topic: Tamper Resistance
Famous quotes containing the word support:
“Certainly parents play a crucial role in the lives of individuals who are intellectually gifted or creatively talented. But this role is not one of active instruction, of teaching children skills,... rather, it is support and encouragement parents give children and the intellectual climate that they create in the home which seem to be the critical factors.”
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