Technical Difficulties
Several gaming and technology sites reported an "overheating bug" with StarCraft II that in some cases resulted in permanent damage to video cards. The source of the problem is the fact that the frame rate is not locked on menu screens. This causes the graphics card to continuously render the image, resulting in excessive heat. Blizzard has acknowledged the problem, and posted a temporary workaround. They also recommended ensuring computer systems are well ventilated and contacting the videocard manufacturer for hardware-related issues. In response to the reports, Blizzard's Public Relations Manager, Bob Colayco said: "There is no code in our software that will cause video cards to overheat. When we saw this issue first reported, we conducted thorough additional testing and determined that for those players experiencing this problem, the cause is most likely hardware-related." CrunchGear has also suggested that the problem is not with StarCraft II, but rather due to poorly maintained hardware and inadequate cooling. They do however agree that the overheating only occurs on non-framerate locked screens and provide the fix that Blizzard has offered to users. Other articles recommend that users regularly clean the dust out of their computer to improve the cooling efficiency of their systems. Blizzard posted a message on their official forums regarding the issue that has since been removed. The original message was: "Screens that are light on detail may make your system overheat if cooling is overall insufficient. This is because the game has nothing to do so it is primarily just working on drawing the screen very quickly."
Read more about this topic: Star Craft II: Wings Of Liberty, Release
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