South Australian Country Fire Service - Dispatch

Dispatch

The CFS has a few ways of dispatching brigades to emergencies, however in almost all, pagers are used to alert volunteers to the incident. People wanting to report an incident should ring the national emergency number 000, (or 112 from a mobile phone), and ask for 'fire'. Their call will be taken by trained operators at the SAMFS communications centre. Brigades can also be responded by notifying a brigade in person, or by ringing the local brigade's phone (if the station is manned). If they ring the local fire brigade's emergency number, they will be put through to the ALERTS system, which sets up a teleconference with brigade members, as well as a call taker at SAMFS. Using the 000 emergency number is recommended.

As of July 2007, all dispatch and day-to-day state operations were relocated to the SAMFS communications centre. SAMFS are now the lead agency undertaking dispatch for MFS, CFS and SES.

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