A solution chain is that internal process within an organization that places value upon continuous and cooperative improvements for products and services, not only to improve operations and effectiveness, but is intended to extend to customers in offering them the best product of service that is needed by them and then servicing the customer is its use and support.
This is an approach that places a higher priority upon satisfying the customer and placing the solution provider in a service position. This requires a cooperative and collaborative team effort with genuine care for the customer with a lessened emphasis on profits and reputation.
Collegial organizations are ones that are able to provide this type of solution chain due to the complexity of organization management processes and the demands of a dynamic, global environment.
Famous quotes containing the words solution and/or chain:
“I herewith commission you to carry out all preparations with regard to ... a total solution of the Jewish question in those territories of Europe which are under German influence.... I furthermore charge you to submit to me as soon as possible a draft showing the ... measures already taken for the execution of the intended final solution of the Jewish question.”
—Hermann Goering (1893–1946)
“Loyalty to petrified opinions never yet broke a chain or freed a human soul in this world—and never will.”
—Mark Twain [Samuel Langhorne Clemens] (1835–1910)