A solution chain is that internal process within an organization that places value upon continuous and cooperative improvements for products and services, not only to improve operations and effectiveness, but is intended to extend to customers in offering them the best product of service that is needed by them and then servicing the customer is its use and support.
This is an approach that places a higher priority upon satisfying the customer and placing the solution provider in a service position. This requires a cooperative and collaborative team effort with genuine care for the customer with a lessened emphasis on profits and reputation.
Collegial organizations are ones that are able to provide this type of solution chain due to the complexity of organization management processes and the demands of a dynamic, global environment.
Famous quotes containing the words solution and/or chain:
“There’s one solution that ends all life’s problems.”
—Chinese proverb.
“The conclusion suggested by these arguments might be called the paradox of theorizing. It asserts that if the terms and the general principles of a scientific theory serve their purpose, i. e., if they establish the definite connections among observable phenomena, then they can be dispensed with since any chain of laws and interpretive statements establishing such a connection should then be replaceable by a law which directly links observational antecedents to observational consequents.”
—C.G. (Carl Gustav)