Software Testing Controversies - Who Watches The Watchmen?

Who Watches The Watchmen?

One principle in software testing is summed up by the classical Latin question posed by Juvenal: Quis Custodiet Ipsos Custodes (Who watches the watchmen?), or is alternatively referred informally, as the "Heisenbug" concept (a common misconception that confuses Heisenberg's uncertainty principle with observer effect). The idea is that any form of observation is also an interaction, that the act of testing can also affect that which is being tested.

In practical terms the test engineer is testing software (and sometimes hardware or firmware) with other software (and hardware and firmware). The process can fail in ways that are not the result of defects in the target but rather result from defects in (or indeed intended features of) the testing tool.

There are metrics being developed to measure the effectiveness of testing. One method is by analyzing code coverage (this is highly controversial) - where everyone can agree what areas are not being covered at all and try to improve coverage in these areas.

Bugs can also be placed into code on purpose, and the number of bugs that have not been found can be predicted based on the percentage of intentionally placed bugs that were found. The problem is that it assumes that the intentional bugs are the same type of bug as the unintentional ones.

Finally, there is the analysis of historical find-rates. By measuring how many bugs are found and comparing them to predicted numbers (based on past experience with similar projects), certain assumptions regarding the effectiveness of testing can be made. While not an absolute measurement of quality, if a project is halfway complete and there have been no defects found, then changes may be needed to the procedures being employed by QA.