Soft systems methodology (SSM) is a systemic approach for tackling real-world problematic situations. Soft Systems Methodology is the result of the continuing action research that Peter Checkland, Brian Wilson, and many others have conducted over 30 years, to provide a framework for users to deal with the kind of messy problem situations that lack a formal problem definition.
Read more about Soft Systems Methodology: Overview, History, The 7-Stage Approach of SSM, CATWOE, Conceptual Models of Human Activity Systems, Outcomes and Applications of SSM, SSM For Information Systems Analysis and Design
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