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Siemens Enterprise Communications (still sometimes informally referred to as SEN, after its former name, Siemens Enterprise Networks) is a global integrated communications provider that develops, deploys, and manages unified communications solutions, network infrastructure and security solutions, and comprehensive managed and professional services for large enterprises and small to medium businesses (SMB), both directly and via a partner network.
Its primary product brands are OpenScape (unified communications applications) and HiPath (converged enterprise communications solutions). The company launched its first version of OpenScape with Microsoft in 2003. This was described by the technology news website No Jitter as "the first full-function UC solution … ahead of its time". The company has demonstrated firm commitment to and support for open interfaces and standards such as SIP and SOA, and OpenScape was the first UC solution expressly built around these protocols. OpenScape Fusion plug-ins embed communications functionality into existing applications, including Google Apps, Microsoft Lync, Outlook, Sharepoint, IBM Lotus Notes and more. The company’s suite of global services covers managed services, professional services, and maintenance and support services.
OpenScape is scored in the Leaders Quadrant in Gartner's Magic Quadrant surveys for both voice and UC. OpenScape UC received the top rating in Enterprise Connect's UC RFP session in 2012 and 2013.
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