Potential Pitfalls
The moving ranges involved are serially correlated so runs or cycles can show up on the moving average chart that do not indicate real problems in the underlying process.
In some cases, it may be advisable to use the median of the moving range rather than its average, as when the calculated range data contains a few large values that may inflate the estimate of the population's dispersion.
Some have alleged that departures in normality in the process output significantly reduce the effectiveness of the charts to the point where it may require control limits to be set based on percentiles of the empirically-determined distribution of the process output.. Although this assertion, has been consistently refuted. See Footnote 6.
Many software packages will, given the individuals data, perform all of the needed calculations and plot the results. Care should be taken to ensure that the control limits are correctly calculated, per the above and standard texts on SPC. In some cases, the software's default settings may produce incorrect results; in others, user modifications to the settings could result in incorrect results. Sample data and results are presented by Wheeler for the explicit purpose of testing SPC software. Performing such software validation is generally a good idea with any SPC software.
Read more about this topic: Shewhart Individuals Control Chart
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