SES Broadband - Marketing

Marketing

SES Broadband services are sold to residential users by a number of ISPs in partnership with SES. Such partnerships operate either exclusively or in competition within different regions and countries of Europe. Germany was the first country to receive access to SES Broadband (then ASTRA2Connect) services. SES currently has partnerships with ISPs to provide SES Broadband services in Austria, Belgium, the Czech Republic, France, Germany, Ireland, Italy, Netherlands, Poland, Slovakia, Slovenia, Switzerland, Spain and the UK, with partnerships in other countries under negotiation.

The service provider is typically responsible for marketing and selling the SES Broadband service, providing home and business installations, billing, and running a subscriber helpdesk. SES Broadband Services provides the (SES) satellite capacity, a DVB/IP Internet platform, uplink services, Internet backbone connectivity, subscriber activation and monitoring, and technical support for the service provider.

The first service provider in Germany was ISP, Filiago and in the UK, BeyonDSL. In the UK, customers of BeyonDSL purchase the SES Broadband terminal equipment for £300, pay a £50 registration fee and a monthly fee according to the package chosen – e.g. £15 for 2048kbit/s download, 256kbit/s upload, 2GB allowance, or £25 for 10240kbit/s download, 256kbit/s upload, 4GB allowance, or £50 for 10240kbit/s download, 256kbit/s upload, 12GB allowance – with one-off allowance extensions available for additional payment.