Senior Railcard - Applications

Applications

Railcards can be booked at railway stations, Rail Appointed Travel Agencies and other ticket-issuing locations; through the post (only for Railcard renewals, not for first-time purchases); by telephone, through Train Operating Company telesales facilities; and online at a dedicated website accessible from ATOC's central "Railcards" website. Some local authorities offer the cards at a discount of around 20% (see below - Related Schemes).

In the early years, applications could only be made in person at stations and travel agencies. Because applicants were required to hold a pension book or similar, this had to presented at the time the Railcard was purchased; the pension book number was then written on the front of the Railcard. Now, when a Railcard is bought in person, applicants must complete the form found inside the Senior Railcard leaflet available from ticket sales points and show proof of age. Online purchase requires registration using a valid e-mail address and password, and a UK passport or driving licence number for identification. Renewal of Railcards by post became possible in 1989; an agency based at Harrington Dock in Liverpool deals with all applications. During the period when the APTIS system was in use, this office had a single machine which validated Railcards with the location name MERSEYRAIL LPOOL and National Location Code 2202. (One such ticket is shown here.)

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