Sanctuary of Our Lady of Lourdes - Accueils and Hospitals

Accueils and Hospitals

Across the river from the grotto and the churches is the Accueil Notre Dame, a modern facility built in 1996 to house sick pilgrims during their time in Lourdes.

The Accueil Notre Dame was built to replace the two older Accueils that were present within the Domain. The old Accueil Notre Dame stood opposite the Underground Basilica, and has been extensively remodelled, being divided into two buildings by removing a section. One building now contains the Chapel of Reconciliation, which used to be the refectory, and also houses the convent of the Sisters of Charity of Nevers. The other section is now known as the Accueil John Paul II, and contains several chapels (e.g. St Cosmos & St Damien), the First Aid post and Dispensary, and the offices of the Hospitalité. The other was the Accueil St. Bernadette, which stood across the river from the old Accueil Notre Dame, and was demolished to make way for the new one.

Since Easter 1997 sick pilgrims from all over the world have been housed in the Accueil Notre Dame, an airy modern building. The Accueil is organised into two wings, each consisting of six storeys, with the Reception area on the ground floor and the Transit Lounge on the fifth. Each floor from one to four is named after a specific saint, with female saints honoured on one side and male ones on the other. Each floor has a central refectory area where pilgrims congregate to eat.

The rooms, each with bathroom and shower, accommodate from one to six people. Each room has a window, with some fortunate ones having a view of the Grotto, and storage cupboards and a table and chairs. Each room opens onto a communal area.

Linking the two sides is the Administration Area, with two panoramic lifts bringing visitors to each floor. The administration offices are on the sixth and seventh floors, and there are kitchens for each side.

Typically pilgrims arrive at the Accueil Notre Dame in buses from Lourdes airport or train station, and will be welcomed in the transit lounge on the 5th floor. From there they are taken to their rooms. Pilgrims also depart from the transit lounge.

Another accueil, the Accueil Marie St. Frai, is located a short distance outside the domain; it is similar in design and atmosphere to the Accueil Notre Dame.