Sequence of Steps
In 2004, Goldsmith suggested a "problem pyramid" of "six steps which must be performed in sequence":
- Identify the real problem, opportunity or challenge
- Identify the current measure(s) which show that the problem is real
- Identify the goal measure(s) to show the problem has been addressed and the value of meeting it
- Identify the "as-is" cause(s) of the problem, as it is the causes that must be solved, not the problem directly
- Define the business "whats" that must be delivered to meet the goal measure(s)
- Specify a product design how to satisfy the real business requirements
However Goldsmith notes that identifying the real problem "is exceedingly difficult".
Read more about this topic: Requirements Elicitation
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