Requirements Elicitation - Non-functional Requirements

Non-functional Requirements

In 2009, Miller proposed a battery of over 2,000 questions to elicit non-functional requirements. Her approach is to build a stakeholder profile and then interview those stakeholders extensively. The questions are grouped into three sections, all focused on user needs:

  1. Operation: how well does the system perform for daily use?
  2. Revision: how easy is it to correct errors and add functions?
  3. Transition: How easy is it to adapt to changes in the technical environment?

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