Customer Satisfaction
In J. D. Power and Associates 2008 Retail Banking Satisfaction Study, Regions came in last in customer satisfaction in the Southeastern region. In the 2011 Retail Banking Satisfaction Study, Regions came in fourth in customer satisfaction in the Southeastern region.
In April 2011, Regions Bank scored the highest marks for retail banks in Florida, according to J.D. Power & Associates.
Read more about this topic: Regions Financial Corporation
Famous quotes containing the words customer and/or satisfaction:
“The elements of success in this business do not differ from the elements of success in any other. Competition is keen and bitter. Advertising is as large an element as in any other business, and since the usual avenues of successful exploitation are closed to the profession, the adage that the best advertisement is a pleased customer is doubly true for this business.”
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