Consumer Services
The other major division of the RCA Service Company was the Consumer Products Division, which had offices in most major American cities and whose repairmen would service products manufactured for the home by RCA. This division also sold service contracts on the television products sold by RCA.
Effective July 1, 2009 RCA, which was acquired by TTE/TTL, a China company, terminated all of the RCA Authorized Service Companies who have provided repair services for RCA consumer products for over 60 years. RCA also terminated all of their consumer service employees and shut down. TTE/TTL contracted with DEX to provide repair services. DEX does not intend to use independent service companies – but their subcontractor computer technicians.
Read more about this topic: RCA Service Company
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