Customer Expedition
In an attempt to increase speed and improve customer service at Checkout, QuikTrip has begun asking customers to stand at the counter versus standing in a long line. Employees are taught at orientation to go provide assistance on an additional register when the customer to cashier ratio exceeds 3:1, and to direct customers to the closest available checkout.
Read more about this topic: Quik Trip
Famous quotes containing the words customer and/or expedition:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“Writing a novel is not merely going on a shopping expedition across the border to an unreal land: it is hours and years spent in the factories, the streets, the cathedrals of the imagination.”
—Janet Frame (b. 1924)