Total Quality Control
"Total quality control", also called total quality management, is an approach that extends beyond ordinary statistical quality control techniques and quality improvement methods. It implies a complete overview and re-evaluation of the specification of a product, rather than just considering a more limited set of changeable features within an existing product. If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product. For instance, the design of a pressure vessel should include not only the material and dimensions, but also operating, environmental, safety, reliability and maintainability requirements, and documentation of findings about these requirements.
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Famous quotes containing the words total, quality and/or control:
“Parenting is the one area of my life where I can feel incompetent, out of control and like a total failure all of the time.”
—Attorney Father. As quoted in Reviving Ophelia, by Mary Pipher, ch. 4 (1994)
“The courage of a soldier is found to be the cheapest and most common quality of human nature.”
—Edward Gibbon (1737–1794)
“Playing at make-believe, the young child becomes the all-powerful person he cannot be in reality. In pretending, the child takes control of his otherwise powerless position.”
—Joanne E. Oppenheim (20th century)