Process improvement is an aspect of organizational development (OD) in which a series of actions are taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives, such as increasing profits and performance, reducing costs and accelerating schedules. These actions often follow a specific methodology or strategy to encourage and ultimately create successful results. Process improvement may include the restructuring of company training programs to increase their effectiveness.
Process improvement is also a method to introduce process changes to improve the quality of a product or service, to better match customer and consumer needs.
Famous quotes containing the words process and/or improvement:
“Because her instinct has told her, or because she has been reliably informed, the faded virgin knows that the supreme joys are not for her; she knows by a process of the intellect; but she can feel her deprivation no more than the young mother can feel the hardship of the virgin’s lot.”
—Arnold Bennett (1867–1931)
“The progress of society is mainly ... the improvement in the condition of the workingmen of the world.”
—Rutherford Birchard Hayes (1822–1893)