Role in Conflict Resolution
Often a group finds itself in conflict over facts, goals, methods or values. It is the role of the process consultant to help the group reach consensus over the type of conflict it faces.
Once the type of conflict is identified, the process consultant then helps the group work through the steps required to break the impasse.
It is important to note that the process consultant's role is not to solve the problem, but to help the group solve its own problem. The reason for this is because it is the group, not the consultant who will have to live with the consequences of its decision.
Read more about this topic: Process Consultant
Famous quotes containing the words role, conflict and/or resolution:
“Our role is to support anything positive in black life and destroy anything negative that touches it. You have no other reason for being. I don’t understand art for art’s sake. Art is the guts of the people.”
—Elma Lewis (b. 1921)
“It is a life-and-death conflict between all those grand, universal, man-respecting principles which we call by the comprehensive term democracy, and all those partial, person-respecting, class-favoring elements which we group together under that silver-slippered word aristocracy. If this war does not mean that, it means nothing.”
—Antoinette Brown Blackwell (1825–1921)
“Compared to football, baseball is almost an Oriental game, minimizing individual stardom, requiring a wide range of aggressive and defensive skills, and filled with long periods of inaction and irresolution. It has no time limitations. Football, on the other hand, has immediate goals, resolution on every single play, and a lot of violence—itself a highlight. It has clearly distinguishable hierarchies: heroes and drones.”
—Jerry Mander, U.S. advertising executive, author. Four Arguments for the Elimination of Television, ch. 15, Morrow (1978)