Role in Conflict Resolution
Often a group finds itself in conflict over facts, goals, methods or values. It is the role of the process consultant to help the group reach consensus over the type of conflict it faces.
Once the type of conflict is identified, the process consultant then helps the group work through the steps required to break the impasse.
It is important to note that the process consultant's role is not to solve the problem, but to help the group solve its own problem. The reason for this is because it is the group, not the consultant who will have to live with the consequences of its decision.
Read more about this topic: Process Consultant
Famous quotes containing the words role, conflict and/or resolution:
“Scholars who become politicians are usually assigned the comic role of having to be the good conscience of state policy.”
—Friedrich Nietzsche (1844–1900)
“Managing a tantrum involves nothing less than the formation of character. Even the parent’s capacity to cope well with conflict can improve with this experience. When a parent knows he is right and does not give in for the sake of temporary peace, everybody wins. The parent learns that denying some pleasure does not create a neurotic child and the child learns that she can survive momentary frustration.”
—Alicia F. Lieberman (20th century)
“We often see malefactors, when they are led to execution, put on resolution and a contempt of death which, in truth, is nothing else but fearing to look it in the face—so that this pretended bravery may very truly be said to do the same good office to their mind that the blindfold does to their eyes.”
—François, Duc De La Rochefoucauld (1613–1680)