Capacity and Availability Management (CAM)
- A Support process area at Maturity Level 3
Purpose
The purpose of Capacity and Availability Management (CAM) is to ensure effective service system performance and ensure that resources are provided and used effectively to support service requirements.
Specific Practices by Goal
- SG 1 Prepare for Capacity and Availability Management
- SP 1.1 Establish a Capacity and Availability Management Strategy
- SP 1.2 Select Measures and Analytic Techniques
- SP 1.3 Establish Service System Representations
- SG 2 Monitor and Analyze Capacity and Availability
- SP 2.1 Monitor and Analyze Capacity
- SP 2.2 Monitor and Analyze Availability
- SP 2.3 Report Capacity and Availability Management Data
Read more about this topic: Process Area (CMMI), Process Areas
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