Prestel Messaging
In 1983 the Prestel messaging service known as “Prestel Mailbox” was launched, initially hosted on the computer known as "Enterprise", and later available from all IRC computers by means of a centralised messaging computer known as "Pandora". This facility extended the original day one concept of “Response Frames” whereby an end user could send a message back to the IP who owned the page via special pages, for example to order goods or services. The user’s name, address, telephone number, and date could be added automatically to the message when the IP set up the response frame by means of codes which triggered extraction of key data from the users account held on the IRC computer. Initially response frames were ingathered by an IP from each IRC individually, but later the facility to collect messages from all IRCs at the UDC from where they could be ingathered centrally was implemented, and with the introduction of Mailbox, they could be retrieved from any IRC.
In order to use the new Prestel Mailbox service, the user went to page *7# which gave access to a set of frames where new “free format” messages could be created, or pre-formatted messages filled out and stored messages could be retrieved, and other related facilities were hosted. Many standard mailbox frames were available offering various designs for greetings cards or seasonal messages such as Valentine Cards. In order to compose a new message, a blank message frame, which could also be accessed directly via *77#, was displayed with the sender’s mailbox number pre-filled, leaving space for the recipient’s mailbox number and the text of the message itself. Messages could only occupy a single frame, so the main message text field could typically take up to a maximum of 100 words, depending upon how many other fields were required and what graphics were used on the frame. Mailbox frames were completed by entering relevant details and pressing the # key on each field. Completing the last, or only, of which lead to the request to “KEY 1 TO SEND KEY 2 NOT TO SEND”. Assuming all went well, this led to a subsequent final screen confirming successful dispatch, or if there were problems (such as a mistake in entering the Mailbox number) then an appropriate error frame was displayed. If it was desired to send the message to more than one recipient then it was necessary to re-key the message text into a fresh message frame, although some popular micro-computers of the time provided the facility to store the message so that it could be copied and pasted into a new message.
Prestel Mailbox numbers were generally based upon the last 9 digits of the user's telephone number, without spaces or punctuation. For example the Prestel Mailbox number for Prestel Headquarters which had the telephone number 01-822 2211 would be simply 018222211, while that for a user in Manchester with telephone number 061-426 1543 would be 614261543. In keeping with the established telephone number practice, but unlike the convention with today's internet mailboxes, Prestel Mailbox numbers were published by default, and were available via the Prestel computers in a dedicated directory accessible from page *486#. On request, ex-directory mailbox numbers were available, usually employing a dummy telephone number format such as the series 01999nnnn, and later the series 01111nnnn.
Every time a user logged into Prestel, a Mailbox banner on their Welcome page, usually flashing, would alert them if they had any new messages waiting. Similarly, upon the user's request to sign off the system via *90#, a warning would appear if any new messages had arrived, with an option to read them, before the user was allowed to disconnect. Messages were retrieved from page *930#, where they were presented to the recipient in chronological order. After reading a new message, the user had to choose between deleting the message, or saving it, before the next message was presented. Initially only three messages could be saved at any one time, and these stored messages were accessible via page *931#.
Use of the basic Mailbox service was free, that is to say there were no registration charges for owning a mailbox, or for sending new messages or for storing received messages, although even by 1984 only five messages could be saved once they had been read.
By 1984 the basic Mailbox service had been extended to give automatic access to the Telex service which at the time was still relatively common in business and was the standard way to reach remoter parts of the globe. Using a special Telex Link page, the message was composed in the usual way and then the destination country chosen and the Telex number entered before sending just like a standard message. Telex Link added the necessary Telex codes as required and tried to send the message as many times as required before positively confirming receipt by means of a special Mailbox message. Telexes could be sent to Prestel Mailbox users from a standard Telex terminal by using Telex Link number and inserting "MBX" and the relevant mailbox number as the first line of the telex message itself. The incoming telex message appeared to the Prestel recipient just as an ordinary Mailbox message but with the telex number inserted at the top of the frame.
Because of the charges inherent in use of the Telex service, messages sent via Prestel Telex Link were chargeable, in 1984 at the rate of 50p for destinations in the UK, £1.00 for Europe, £2.00 for North America, £3.00 for elsewhere and even £5.00 for sending to ships via INMARSAT. There was no charge to Prestel users for receiving Telex messages.
In the same year, when there were some 70,000 users registered, up to 100,000 mailboxes and telexes were sent each week via Prestel Mailbox.
From July 1989, a new mailbox system was introduced which allowed for single messages of up to five frames in length, storing of messages prior to sending, sending to multiple recipients, either individually or via a mailing list, forwarding of messages, and requesting an acknowledgment of receipt. Whilst sending a simple mailbox using none of the new facilities remained free, all of the new options were charged at 1p per use per recipient. For the first time, the sending of spam was accounted for and permitted, albeit at 20p per recipient. In addition, the stored message facility was replaced by a summary page, which listed all the messages, both new and old, that were waiting. The user could then pick which message to view, rather than being required to read through them all in chronological order. As only the first 20 could be accessed, this effectively allowed for up to 19 messages to be stored while allowing the continued reception of new mail.
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