History
Potbelly Sandwich Works was founded in 1977 by Peter Hastings. The original store is located at 2264 North Lincoln Avenue in Chicago, in a retail space that was previously an antique store called Hindsight, also owned by Hastings. Many of the items that decorated the restaurant were taken from the former antique store. In 1998, Bryant Keil purchased the original store and expanded Potbelly to over 250 stores in several states and the District of Columbia.
Potbelly's menu features a variety of sandwiches that are all served hot on regular or multigrain wheat bread. All sandwiches can be ordered "thin-cut" style, in which one third of the bread is cut out. Potbelly began offering salads in February 2007. The menu also includes soup, shakes, malts, smoothies, and cookies. Most restaurants feature live music from local musicians during the lunch hours.
On November 5, 2007, a new Potbelly store in Glen Ellyn, Illinois, became the first to feature a drive-through. A second drive-through store was added shortly thereafter in Waukegan, Illinois.
In 2011, Potbelly opened two franchise stores in Dubai in the United Arab Emirates; these are the first international Potbelly locations.
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